Edelman
Edelman is the largest independently owned PR company with 40 offices and 50 affiliates around the world.
Contents
History
Founded in 1952, the company employs approximately 1856 people worldwide and in 2002 generated revenues of $206 million.
According to O'Dwyers PR Services listings, the largest contributors to Edelman’s 2002 earnings were from its healthcare practice ($56.71 million), high technology ($44.1 million), financial and investor relations ($33.1 million) and food ($21.46 million). [1]
According to Edelman’s it is currently ranked the sixth largest of all PR companies based on 2001 turnover figures. [2]
Edelman’s tops O’Dwyers rankings as the leader in environmental PR of all companies, earning $9.5 million in 2002. (However, it is worth noting that a number of the largest PR companies do not participate O’Dwyer’s rankings.)
Edelman extols the benefits of working with NGOs
Edelman has been one of the leaders in the PR industry in advocating the benefits of corporations ‘engaging’ with non-government organisations. “We recognized before anyone that NGOs, such as Greenpeace and Amnesty International, were influencing corporate social responsibility by highlighting environmental and labor practices”, Edelman’s claims on its website. [3]
Edelman PR tells clients that activists are winning because “they play offense all the time; they take their message to the consumer; they are ingenious at building coalitions; they always have a clear agenda; they move at Internet speed; they speak in the media's tone.”
The solution, it argues, are partnerships between NGO’s and business. “Our experience to date is positive,” they say, citing examples such as “Chiquita-Rainforest Alliance” and “Home Depot-Forest Stewardship Council.” [4] (Download a copy of the February 2001 Edelman presentation 347k pdf file).
A media release issued by Edelman touting for business described their advocacy of ‘partnerships’ between business and environmental groups more bluntly. “You've got an environmental disaster on your hands. Have you consulted with Greenpeace in developing your crisis response plan? Co-opting your would-be attackers may seem counter-intuitive, but it makes sense when you consider that NGOs (non-governmental organizations) are trusted by the public nearly two-to-one to 'do what's right' compared with government bodies, media organizations and corporations." [5]
In 2001 they launched a short-lived series of “Edelman NGO Seminars” to “discuss the ramifications of the NGO phenomenon”. [6]
Defending Wal-Mart
In October 2005, Reuters reported that Edelman is to mount an aggressive campaign against Robert Greenwald's new documentary Wal-Mart: The High Cost of a Low Price. In what is reported to be a movie industry first, Edelman's representatives emailed reporters press kits containing a point-by-point rebuttal of the film's trailer, which Wal-Mart is demanding be altered or removed from the walmartmovie.com website. (The trailer is under fire because the documentary itself will not be released until November 1, 2005.) "The press kit includes snippets from negative reviews of Greenwald's earlier works - one dating as far back as 1980 - and three examples of what the retailer calls factual errors in the latest documentary." [7]
Edelman "is working with the American Petroleum Institute (API), the oil industry's primary lobbying group, on a public issues campaign aimed at convincing Americans that the industry is facing severe challenges, even as its members pull in record quarterly profits," PR Week reported in November 2005. [8] Print ads designed by Edelman's advertising unit, Blue Worldwide, "have run in major daily newspapers across the nation, as well as in Roll Call and The Hill." The print ads urge "consumers to adopt conservation measures this winter" and push for the removal of "barriers on the production of natural gas on federal lands." Blue Worldwide also launched "a new TV campaign that will run during news and public affairs programming, which started with NBC Nightly News" on November 10.
Blog Watchers
In April 2005, Edelman and the "marketing intelligence" firm Intelliseek released a directory of the most influential bloggers and a white paper detailing the importance of blogs to marketing and PR. The directory "profiles bloggers in business, consumer packaged goods, consumer technology, healthcare, and marketing and public relations," and also "gives advice on blogger behavior and jargon."
"Clients are calling us with increasing regularity, asking what's going on [with blogs] and how is this affecting the business," said Edelman executive vice-president and GM of diversified services Rick Murray. Murray also warned that companies face risks when "attempting to communicate with the blogosphere -- you will do yourself harm." [9]
Edelman's white paper on blogs [10], called "Trust MEdia?: How Real People Are Finally Being Heard," was a little less ominous. "For companies, bloggers represent an immediate source of information and feedback, but also an opportunity to engage a rapidly expanding global network of influential, credible, passionate and involved group of real people who communicate constantly," said Pam Talbot, the head of Edelman U.S. The paper also notes that Edelman was the first major PR firm to launch a corporate blog, that of CEO Richard Edelman.
Personnel
- Richard Edelman
- Michael Morley, is Deputy Chairman of Edelman Public Relations Worldwide and author of “How to manage your global reputation: a guide to the Dynamics of international public relations”, New York University Press, NY 2002.
- Nancy Turett, President and Global Director, Health.
- Kenneth Adelman, a senior counselor to Edelman, is a member of the Defense Policy Board Advisory Committee, a government-appointed group that advises the Pentagon. [11].
- Michael Deaver, Vice-Chairman.
- Leslie A. Dach, Vice-Chairman (Public Affairs specialist)
- Michael Burrell, European Chairman
- Mike Seymour, Global Leader, Crisis and Issues Management
According to CPI, Adelman is “currently a national editor for The Washingtonian magazine. From 1981 to 1983, he served as deputy U.S. representative to the United Nations. He was director of the U.S. Arms Control and Disarmament Agency from 1983 to 1987 and he also headed the U.S. team on annual arms control discussions to China from 1983 through 1986”.
Clients
Edelman's clients - compiled from the online PR company directory of O’Dwyer’s PR Services as at October 2003 and other sources as referenced - include: [12]
- Abbott Laboratories
- Adidas
- American Health Care Association
- American Petroleum Institute
- Apple Computer
- Association of American Railroads
- AstraZeneca
- AT&T Wireless
- Barilla
- Baxter
- Bayer
- Berlex Laboratories
- Boeing
- Bunge
- Bush Brothers & Co
- Butterball Turkey Co.
- Campanha Serra
- Charles Schwab & Co Inc.
- Chiron Corporation
- Church of Jesus Christ of Latter-day Saints
- Citibank
- ConAgra Foods, Inc
- Cranium
- Dairy Management Inc.
- Diageo
- Eli Lilly & Co.
- European Society of Intensive Care Medicine
- Expedia
- First Pacific Co. Ltd.
- Fuji Photo Film
- Gap Inc.
- General Motors
- Georgia-Pacific Corp.
- Gilead Sciences
- GlaxoSmithKline
- Henry Schein Inc.
- Hershey Foods Corp.
- Home Depot
- Household International
- IDA Singapore
- Illinois Deptartment of Commerce & Community Affairs
- Johnson & Johnson
- Kaiser Permanente
- Kimberly Clark
- Kinko's Inc.
- Kraft Foods
- MasterCard International
- Michelin
- Microsoft
- Motion Picture Association of America
- Mutual of Omaha
- National Association of Broadcasters
- National Bedding Co.
- Natuzzi
- Netflix
- New York City Economic Development Corporation
- New York Life
- Nissan
- Novartis
- Orange
- Panama Canal Authority
- Patton Boggs LLP
- Philip Morris (Chris Merrit, "Spin Doctor has some free advice for law firm", Australian Financial Review, May 10 1996)
- PhRMA
- Pfizer
- Procter & Gamble
- Progress Energy
- Puerto Rico Department of Economic Development
- Raytheon
- Roche
- Rockwell Collins
- Samsung
- Schering-Plough
- Solvay Pharmaceuticals
- Starbucks Coffee Co.
- Synopsys
- Taiwan Semiconductor
- Teva Pharmaceutical Industries Ltd.
- Together Rx LLC
- Unilever
- United Parcel Service
- VTech Industries LLC
- Valvoline Co. Wm.
- Wal-Mart Stores [13]
- Wrigley Jr. Co.
- Wyeth Consumer Healthcare
- Wyndham International
- YUM! Brands
In 2002 Edelman won a $400,000 tourism promotion contract from the Cancun Convention & Visitors Bureau. It has done travel PR campaigns for the Government of Mexico Egypt Scotland Texas Wyndham Hotels and Resorts and the Bitter End Yacht Club in the British Virgin Islands. [14]
In July 2002 Edelman also won a $1 million issues management and government affairs account with the Puerto Rico Tourism Co. According to O’Dwyer’s PR Services Report one issue likely to be included in the work is the controversy over the US Navy’s use of one of the islands for target practice. [15]
In May 2001 O’Dwyers reported that Edelman were working for the government of Jordan to promote trade and economic development. [16]
Resources
Contact Information
1500 Broadway
New York NY 10036
Phone: 212 768-0550
Fax 212/704-0128
Email: ny AT edelman.com
Web: http://www.edelman.com
External Links
- "2002 worldwide fees of Independent firms with major US operations", O'Dwyers PR Daily, accessed 29.10.03.
- Edelman, "About Us",
- Edelman, "The Relationship Imperative".
- John Stauber, "Endangered Wildlife Friends Are Here!", PR Watch;, Volume 8, No. 3, Third quarter 2001.
- "In NGOs we trust", Spin of the Day, December 18, 2000.
- "Mormons will use Olympics to cast positive image of church", O'Dwyers PR Daily, March 20, 2001.
- "PR shares blame", O'Dwyers PR Daily, May 3, 2001.
- "PR shares blame", O'Dwyers PR Daily, May 3, 2001.
- Greg Miller and Leslie Helm, "Microsoft Plans Stealth Media Blitz; Publicity: Campaign to conjure image of public support called just a proposal by firm",The Los Angeles Times, April 10, 1998, pages 1 and 8. A copy of the story has been posted to [17]
- "Edelman provides crisis PR to Red Cross", O'Dwyers PR Daily, November 8, 2001.
- "Edelman works on estate tax", O'Dwyers PR Daily, February 22, 2001.
- "Edelman handles Wampler recall,O'Dwyers PR Daily, October 16 2002.
- "Food Industry Hires PR help for obesity issue", Spin of the Day, November 22, 2002.
- "Edelman Drops British American Tobacco Account", Spin of the Day, July 25 2003. For a more detailed overview of BATs' social reporting project see Bob Burton and Andy Rowell, "British-American Tobacco's Socially Responsible Smoke Screen", PR Watch, Vol 9 No 4, fourth quarter 2002.
- "Edelman Defends France's Sodexho From Congressional Attack", Spin of the Day, March 31, 2003.
- Bob Burton and Andy Rowell, "From Patient Activism to Astroturf Marketing", PR Watch, Volume 10, No. 1, first quarter 2003.
- John N. Frank, "IL official denies reports on Edelman deal", PR Week, February 23, 2004.
- Anita Chabria, "ANALYSIS: 'Pay-to-play' political deals could cost PR public's trust", PR Week, March 1, 2004.
- cited in John Stauber and Sheldon Rampton, "Flack Attack", PR Watch, Volume 3 No 4, fourth quarter 1996.
- Center for Public Integrity (CPI), "Defense Policy Board Advisory Committee". (Members as of December 2002).
- "O'Dwyer's Directory of PR Firms, O'Dwyers PR Daily, accessed 30 October 2003.
- "Cancun picks Edelman", O'Dwyers PR Daily, February 7, 2002. Accessed 29 October 2003.
- "Edelman lands Puerto Rico,O'Dwyers PR Daily, July 12, 2002. Accessed 29 October 2003.
- "Edelman does trade PR for Jordan", O'Dwyers PR Daily, May 11, 2001.
- Ravi Chandiramani, "Edelman to woo Britons to visit US", PR Week, March 26 2004.
- Hamilton Nolan, "Edelman fills new diversity post, buys SCH", PR Week, November 22, 2004.
- Keith O'Brien, "Edelman's blog directory to educate clients about influential new media," PR Week (sub. req'd.), April 4, 2005.
- Hamilton Nolan, "Ex-Morgan Stanley execs use Edelman to oust CEO", PR Week, April 25, 2005. (Sub req'd.)
- Beth Herskovits, "PhRMA picks Edelman for state outreach effort", PR Week, May 5, 2005. (Sub req'd.)
- Hamilton Nolan, "Comms battle likely to continue despite Morgan Stanley CEO stepping down", PR Week, June 15, 2005. (Sub req'd).
- "Edelman Hires RedState Blogger", O'Dwyer's PR Daily, September 21, 2005.
- Hamilton Nolan, "Edelman joins Wal-Mart list of PR agencies", PR Week, September 29, 2005. (Sub req'd)
- Ian Hall, "Edelman, Burson land global deals with unified Shell", PR Week, Oct 3, 2005. (sub req'd).
- Mark Hand, "API highlights oil industry challenges despite record profits", PR Week, November 11, 2005. (Sub req'd).
Websites
Brussels office [18]