Cohn and Wolfe Ltd

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Cohn & Wolfe - a subsidiary of WPP - describes itself as a "strategic marketing public relations firm dedicated to creating, building and protecting the world's most prolific brands."[1] It has offices all over the world including UK, US, throughout Europe, Latin America, Middle East, and the Asia Pacific region.

It offers clients 'strategic partnerships' with other WPP companies, including Quinn Gillespie, a lobbying firm.

Dabbling with fake blogging

Fake blogs - a form of viral marketing in which PR or advertising agencies attempt to generate interest in their client's product by creating a fictional character on the internet - are drawing criticism from real bloggers. The Cohn & Wolfe PR firm had to apologize in 2005 after "using a fictional character to leave a series of thinly veiled advertisements on blogs and other websites. A number of websites were hit last week with messages from Barry Scott," a fictional spokesman for a British household cleaning product.

British blogger Tom Coates was especially outraged and called it "a new low for marketers" after he wrote an emotional account of his relationship with his father, and then received comment spam from "Barry Scott" disguised as condolences. Coates replied: "My view was that any right-thinking person would view trying to market your product on such a post as revolting, corrupt, cynical, disgusting, sick and dishonourable."[2][3][4]

Ghost-written journal articles

Cohn & Wolfe was at the centre of a scandal in which Eli Lilly (a Cohn & Wolfe client) officials ghost-wrote studies for medical journals. The articles plugged an Eli Lilly drug, the antipsychotic Zyprexa, and were published under the names of credentialed scientists.[5]

Zyprexa is controversial because it is administered by internal injection and is sometimes given forcibly to psychiatric patients. It is also controversial because of its severe listed side-effects, which can include diabetes and tardive dyskinesia (involuntary movements of the mouth, tongue, jaw, or eyelids). The latter side-effect is in some cases irreversible.[6]

In spite of these drawbacks, Lilly sought to make Zyprexa “the number one selling psychotropic in history,” Bloomberg.com reports. In order to make the drug attain its "sales goal", Eli Lilly hired ghost-writers to prepare the articles for publication in medical journals. Documents unsealed as a result of a lawsuit against Eli Lilly for overpricing its drugs reveal that Cohn & Wolfe played a PR role in this process.

Bloomberg.com reports:

“The paper for the Progress in Neurology and Psychiatry supplement has been completed and sent to the journal for peer review,” Kerrie Mitchell, an employee of the public relations agency Cohn & Wolfe, wrote in a Feb. 23, 2001, e-mail to Michael Sale, a Lilly marketing official. The message was among the unsealed files.
“We ‘ghost’ wrote this article and then worked with author Dr. Haddad to work up the final copy,” Mitchell said in the e- mail. Eric Litchfield, a spokesman for Cohn & Wolfe, didn’t immediately return a call seeking comment... Peter Haddad, a researcher at Greater Manchester West Mental Health NHS Foundation Trust in the U.K., was listed as the article’s lead author. [7]

Rebranding shyness as national disease problem

According to a story by Martha Rosenberg on AlterNet, Cohn & Wolfe rebranded shyness as a disease that requires medication with the drug Paxil:

Slick PR firm Cohn and Wolfe is credited with vaulting "shyness" to a national psychiatric problem, the answer for which is Paxil, and creating faux grassroots patient groups like Freedom From Fear to push their clients' drugs.[8]

Paxil is an antidepressant drug of the SSRI (selective serotonin reuptake inhibitor) type, manufactured by GlaxoSmithKline. It became controversial after a Wyoming, USA lawsuit in 2001 brought against GlaxoSmithKline. The jury decided that Paxil was implicated in a tragic case where a 60-year-old man, Donald Schell, shot and killed his wife, daughter and granddaughter and then himself after taking Paxil for only two days. The jury, assisted by the expert testimony of Dr David Healy, a well known critic of SSRIs, concluded that Paxil "can cause some people to become homicidal and/or suicidal." GlaxoSmithKline was ordered to pay the plaintiffs, members of Mr Schell's family, $8 million.[9]

Clients

As of June 2009 O'Dwyer's Directory of PR Firms lists Cohn & Wolfe clients as including:[10]

Personnel

Senior Management Team

Contact details

Cohn & Wolfe London
7-12 Tavistock Square
Lynton House
London, WC1H 9LT

292 Madison Avenue
New York, NY 10017
Phone: 212.798.9700

Web: http://www.cohnwolfe.com

Resources

References

  1. Cohn & Wolfe website
  2. Tom Coates, On Cillit Bang and a new low for marketers...", Plasticbag.org, September 30, 2005.
  3. An apology from the Cillit Bang team...", Plasticbag.org, October 4, 2005
  4. Bobbie Johnson, "Cleaner caught playing dirty on the net", The Guardian (UK), October 6, 2005
  5. Elizabeth Lopatto, Jef Feeley and Margaret Cronin Fisk, "Eli Lilly "ghost-wrote" articles to market Zyprexa, files show", Bloomberg, 123 June 2009, accessed 23 June 2009
  6. Zyprexa, Zydis, MedicineNet.com, accessed 23 June 2009
  7. Elizabeth Lopatto, Jef Feeley and Margaret Cronin Fisk, "Eli Lilly "ghost-wrote" articles to market Zyprexa, files show", Bloomberg, 123 June 2009, accessed 23 June 2009
  8. Martha Rosenberg, Are You One of Big Pharma's Lab Animals?, AlterNet, 7 December 2007, accessed June 23 2009
  9. Evelyn Pringle, "Uphill Battle - Warning Pharma Customers about Dangers of SSRIs", lawyersandsettlements.com, 29 September 2006, accessed 23 June 2009
  10. Cohn & Wolfe, O'Dwyer's, accessed 17 June 2009