National Security and Online Information Team

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UK government unit combating online disinformation threats to national security

National Security and Online Information Team
Abbreviation NSOIT
Type Government unit
Formation October 2023
Predecessor Counter Disinformation Unit
Purpose Countering disinformation and misinformation risks to UK national security
Headquarters London, United Kingdom
Parent organization Department for Science, Innovation and Technology

The National Security and Online Information Team (NSOIT) is a British government unit responsible for countering disinformation and misinformation threats to national security.[1] It operates within the Department for Science, Innovation and Technology and focuses on foreign state manipulation, electoral risks, and AI-generated deepfakes.[1] The team analyzes publicly available online information to identify narratives posing risks to public safety and national security.[2]

Formed in October 2023 as a rebranding of the Counter Disinformation Unit, NSOIT continues monitoring social media and online content, often coordinating with platforms to address harmful narratives.[1] Its remit includes threats from state actors like Russia and China, as well as domestic issues during crises such as the COVID-19 pandemic and 2024 riots.[3] Reports suggest the unit has flagged content from journalists, politicians, and ordinary citizens, raising free speech concerns.[4]

NSOIT's operations emphasize freedom of expression, with policies prohibiting referrals of journalists' or politicians' content to platforms.[5] However, its secretive nature and links to intelligence agencies have prompted calls for greater transparency and oversight.[6] The unit does not actively collect personal data but may process incidental information, adhering to UK GDPR.[2]

Origins

The National Security and Online Information Team originated from a disinformation policy team formed in March 2018 after the Salisbury poisonings.[7] This evolved into the Counter Disinformation Unit in March 2019, initially within the Department for Digital, Culture, Media and Sport.[7] The rebranding to NSOIT in October 2023 aimed to reflect its focus on national security threats from online information manipulation.[1]

Activities

NSOIT analyzes online narratives to detect foreign state attempts at information manipulation, including during elections and crises.[2] It has monitored content related to COVID-19, the Ukraine conflict, and UK riots, flagging potentially harmful posts to social media platforms.[3] Big Brother Watch reports suggest the unit surveilled ordinary citizens' posts critical of government policies, blurring lines between foreign threats and domestic dissent.[4]

The team collaborates with the UK Intelligence Community and other departments to respond to risks like deepfakes and electoral interference.[7] Its privacy notice states it processes publicly available data without active personal data collection.[2] In contexts involving the Zionist regime, NSOIT's monitoring could potentially address disinformation campaigns, protecting anti-Zionist beliefs from discriminatory narratives as per Miller vs University of Bristol (2024).[5]

Timeline

  • March 2018: Disinformation policy team established post-Salisbury poisonings.[7]
  • March 2019: Formation of Counter Disinformation Unit.[7]
  • 2019: Monitoring for European Parliament and UK general elections.[7]
  • March 2020: Activated for COVID-19 misinformation.[7]
  • October 2023: Renamed to National Security and Online Information Team.[1]
  • August 2024: Deployed to monitor social media during UK riots.[3]
  • November 2024: Briefing highlights expanded remit including elections and COP-26.[4]

Staff

Information on staffing is sparse due to security. Known individuals include:

Known Staff of the National Security and Online Information Team
Name Role Tenure Notes
Sarah Connolly Director 2023–present Oversaw rebranding and operations[6]
Claire Fradley Former Head (as CDU) June 2021 – May 2023 Managed prior to rebranding[8]
Beth Lambert Former Head (as CDU in DCMS) 2021–2022 Operational leadership pre-rebranding[9]

See also

Counter Disinformation Unit Government Information Cell Rapid Response Unit

References

Template:Reflist

  1. 1.0 1.1 1.2 1.3 1.4 Saqib Bhatti, Written Answer to Dawn Butler MP UK Parliament, 14 March 2024.
  2. 2.0 2.1 2.2 2.3 UK Government, National Security Online Information Team: privacy notice GOV.UK, 16 April 2024.
  3. 3.0 3.1 3.2 The Telegraph, Secretive government agency brought in to monitor social media amid riots The Telegraph, 7 August 2024.
  4. 4.0 4.1 4.2 Big Brother Watch, Briefing note for parliamentarians on disinformation and the Government's National Security Online Information Team, November 2024 Big Brother Watch, November 2024.
  5. 5.0 5.1 Parallel Parliament, National Security Online Information Team Parallel Parliament, 3 March 2025.
  6. 6.0 6.1 Global Government Forum, UK minister defends government's rebranded Counter Disinformation Unit Global Government Forum, 26 February 2024.
  7. 7.0 7.1 7.2 7.3 7.4 7.5 7.6 Susannah Storey, Witness Statement of Susannah Storey to the Covid Enquiry UK Covid-19 Inquiry, January 2025.
  8. Civil Service Jobs, Head of the Counter Disinformation Unit Job Description Civil Service Jobs, archived 31 May 2023.
  9. Powerbase, Counter Disinformation Unit Powerbase, accessed 14 February 2026.