Mark Dearnley

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Mark Dearnley was chief digital and information officer at Her Majesty's Revenue and Customs (HMRC) under a fixed term contract from 2013-2016. [1] In this role, he was responsible for managing to the collapse of HMRC's customer service's capability in 2014-2015, which saw average call waiting times triple, and overseeing the replacement of its £800 million-a-year Aspire IT contract, the largest outsourcing deal ever signed by the UK government. [2]

In August 2016, Dearnley sought the advice of the [[Advisory Committee on Business Appointments (ACOBA) on taking up a full-time, paid appointment as chief information officer at Premium Credit Ltd, a British insurance premium finance company. The committee found there to be no conflict of interest in taking up this role, and no concerns were raised by the permanent secretary for HMRC. The appointment as approved in the same month on condition he would not personally lobby the government on behalf of the firm, and Dearnley took up the post in October 2016. [3]

Background

The following is written on Mark Dearnley's GOV.uk proflie page: 'Mark was previously CIO at Vodafone UK where he introduced Cloud-based technologies. He was named Oracle Global Business Unit CIO of the Year in 2012. He has also held senior positions with Cable and Wireless and Boots the Chemists. He began his career in the aerospace industry. Mark is a Fellow of the Institute of Engineering and Technology and British Computer Society.'[1]

  1. 1.0 1.1 Mark Dearnley, GOV.uk, accessed 19 October 2016.
  2. Caroline Baldwin, HMRC’s move away from Aspire unachievable by deadline, ComputerWeekly, 27 January 2015, accessed 19 October 2016.
  3. Summary of business appointments applications - Mark Dearnley, GOV.uk, 12 October 2016, accessed 19 October 2016.